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MISSION STATEMENT:
Our focus is the teaching of swimming as a life gift for safety, health and excellence.
Our reputation comes from our experience, integrity and core values.
CORE VALUES:
Unconditional respect
We build trust by honouring our commitment to each other. We will ensure the utmost integrity in all communications between clients, swim school personnel and management.
Safety
Most accidents are preventable therefore safety is the responsibility of every person working in, using and enjoying our facility.
Safety is the underlining principle in everything we do from the teaching of our program to the continual education for all clients and staff.
Professional standards
Great swim schools begin with great teachers.
We believe that quality education and professional development for all Swim School personnel is the key to continual improvement. We will continue to strive as industry leaders using Business Best Practice.
Consistency of service
We will continually measure, review and improve our teaching and service performance to ensure consistency in program structure and Swim School standards.
Cleanliness
We will ensure consistently high standards in water quality, cleanliness of the pool surrounds, amenities and general upkeep of the facility.
Ensuring health standards defines our commitment to wellbeing for all.
Individual attention
Small manageable class and squad sizes allow us to cater for the needs of all.
We recognise children have different needs and develop at different rates.
Our values are framed by
Our Customers:
- Our customers form an integral part of our business relationship through their valued support and feedback.
Our Personnel:
- Our staff are highly passionate about what they do and know what it takes to give the gift of swimming to everyone.
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